How to cancel auto-renewal on Glo: Complete guide for 2026
Many Nigerians use Glo auto-renewable plans for calls and data. They are convenient and renew automatically. If you want to stop yours, here’s how to cancel auto-renewal on Glo. You can do this via SMS, online, or by dialing *312# or *777# and following the prompts.
Source: Facebook
TABLE OF CONTENTS
Key takeaways
- You can stop Glo auto-renewal easily via USSD codes (*312# or *777#), SMS (CANCEL to 127), or online.
- Auto-renewal only deducts airtime if you have enough credit, so you can cancel anytime without losing your current plan.
- Checking your Glo balance and data before subscribing helps you manage plans and avoid unexpected renewals.
How to cancel auto-renewal on Glo
Glo is one of the top mobile networks in Nigeria. Many users subscribe to its packages because they are affordable and often come with extra bonuses. Knowing how to stop auto-renewal on Glo is important for every subscriber. It helps you stay in control of your data and airtime. You can cancel a plan when you no longer need it and reactivate it later.
Auto-renewal means your plan renews automatically when it expires. This happens if you have enough airtime in your account. The cost of the plan is deducted without any action from you.
If you want to opt out, Glo gives you several options. You can cancel auto-renewal using SMS, USSD codes, or online platforms.
How to cancel auto-renewal on Glo with USSD code
If you want to deactivate auto-renewal on Glo, you can use a USSD code. This method is simple and works on all phones.
Dial *312# or *777# on your Glo line. Follow the on-screen prompts to view your active plan. Then select the option to cancel or stop auto-renewal.
These codes give you access to your data and subscription settings. You do not need an internet connection to use them. They work on both smartphones and basic phones.
How to stop Glo auto-renewal via SMS
You can also stop auto-renewal on Glo using SMS. This is one of the quickest methods.
If auto-renewal is active, your airtime will be deducted automatically when your plan expires. To stop this, open your messaging app.
Type CANCEL and send it to 127. This will disable auto-renewal for your active data plan.
Once completed, you will receive a confirmation message from Glo. This method works on all phones and supports all Glo data plans.
Source: Facebook
How to stop Glo auto-renewal online
You can also stop auto-renewal on Glo through the official website. This method works if you manage your subscription online.
Follow these steps:
- Open the Glo website on your browser
- Sign in to your account using your login details
- Go to your profile or account settings
- Navigate to the Payment or Subscription section
- Select the option to cancel your plan or turn off auto-renewal
- Confirm your choice
Once completed, auto-renewal will be disabled. You can still use your current plan until it expires.
Glo customer care number
If you need to contact the customer desk for further enquiries, use the contact details below.
- Prepaid telephone numbers: 300 (subscribers)/ +2348050020121 (other networks)
- Postpaid telephone numbers: 300 (subscribers)/ +2348050020200 (other networks)
- Email addresses: ccustomercare@gloworld.com/ corporatecare@gloworld.com
- Instagram: @globacomlimited
- Facebook: @GloWorld
How to buy Glo data
Buying Glo data is simple and fast:
- Via USSD: Dial *777# or *312# and follow the prompts to select your plan.
- Via SMS: Send the plan code to 127 to subscribe instantly.
- Via the Glo app or website: Log in, choose a data plan, and confirm payment.
You can pay with airtime or other accepted methods. Plans activate immediately.
Source: UGC
How to check Glo balance and data
You can quickly check your Glo balance and data without internet.
- Check your airtime balance: Dial *124# and follow the prompts. Your available credit will show immediately.
- Check your data balance: Dial 1270# to see your active data plans and remaining data.
Both methods work on all phones. No app is required.
What is *555* used for in Glo?
Dialing *555* on your Glo line gives you access to the Glo self-service menu. You can check balances, manage subscriptions, and view data plans. It works on all phones and does not require internet.
How do I opt out of Glo Berekete?
To opt out of Glo Berekete, send STOP to 127 or dial *777# and follow the prompts to unsubscribe. You will receive a confirmation message. This stops all auto-renewal for Berekete subscriptions immediately.
What is Glo in Nigeria?
Glo is a telecommunications network with millions of subscribers in Nigeria and Ghana. It is owned by Globacom, and its aim is to offer telecom solutions that make life easier.
Does Glo work in the USA?
You can use Glo roaming services whenever you are outside the country. International roaming services enable you to stay in touch with family, friends, and business associates whenever you are in the USA or other countries.
Can you cancel an automatic renewal?
Yes. All Glo plans with auto-renewal can be stopped. You can use SMS, USSD codes, or the Glo website/app. Your plan will continue until it expires, but no future auto-renewals will happen.
How do I cancel auto-renewal on MTN?
To cancel auto-renewal on MTN Group, send NO to 131. You can also dial *312# and follow the prompts. This will stop your data plan from renewing automatically. You will receive a confirmation message once the process is complete.
How do I cancel auto-renewal on Airtel?
To stop auto-renewal on Airtel Africa, send STOP to 440. You can also dial *312# and manage your subscription. This will disable auto-renewal for your current plan, and you can proceed to change your plan if you want to. A confirmation message will be sent to your phone.
Source: Original
Learning how to cancel auto-renewal on Glo is essential for every subscriber. It helps you stop services you no longer need. You can prevent your balance from being deducted automatically. Using SMS, USSD (*312# or *777#), or the Glo website makes the process quick and easy.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
Legit.ng recently published a guide on how to check your NIN number on MTN, Glo, Airtel, 9mobile, and online. Did you know every Nigerian citizen must have a National Identification Number (NIN)?
The number is issued by the National Identity Management Commission (NIMC). NIMC regulates NIN enrolment and issuance, identity verification, and data authentication. If you have forgotten the digits, you should learn how to check your NIN number today.
Source: Legit.ng
Cyprine Apindi (Lifestyle writer) Cyprine Apindi is a content creator and educator with over seven years of experience. She holds a Diploma in Mass Communication and a Bachelor’s degree in Nutrition and Dietetics from Kenyatta University (graduated in 2017). Cyprine joined Briefly.co.za in mid-2021, covering multiple topics, including finance, entertainment, sports, and lifestyle. In 2023, she finished the AFP course on Digital Investigation Techniques. In 2024, she completed the Google News Initiative course. Cyprine received the 2023 and 2025 Writer of the Year awards. Email: cyprineapindi@gmail.com
Adrianna Simwa (Lifestyle writer) Adrianna Simwa is a content writer at Legit.ng where she has worked since mid-2022. She has written for many periodicals on a variety of subjects, including news, celebrities, and lifestyle, for more than three years. She has worked for The Hoth, The Standard Group and Triple P Media. Adrianna graduated from Nairobi University with a Bachelor of Fine Arts (BFA) in 2020. In 2023, Simwa finished the AFP course on Digital Investigation Techniques. You can reach her through her email: adriannasimwa@gmail.com
