- Millions of Nigerians are still unable to make calls despite the fact that they have submitted their NIN for reactivation
- According to reports, this is as a result of problems from the National Identity Management Commission (NIMC)
- The Nigerian Communications Commission (NCC) said NIMC was overwhelmed and its systems could not handle large volume of requests made
Many Nigerians are still unable to make calls weeks after submitted national identification details for reactivation.
This has been attributed to faulty and overwhelmed verification systems operated by telecom companies and the National Identity Management Commission (NIMC) despite the fact that they have submitted their NIN for reactivation.
Premium Times reports that the glitch means millions of users have been unable to make calls since April 4 and many businesses have been hit. Customers say short codes, apps or web services provided by MTN, Airtel and Glo, for NIN verification, have been largely faulty and unresponsive.
It added that telecoms firms blame NIMC for the slow and inefficient process.
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Also, Nigerian Communications Commission (NCC), claimed NIMC was overwhelmed and its systems could not handle large volume of requests made.
The overwhelmed and faulty platforms have resulted not only in reconnection delays but also in mix-ups.
Trying to validate your NIN but not successful? NIMC releases crucial information
Meanwhile, Legit.ng had also reported that following the federal government's order that telecommunications companies enforce compliance with its National Identification Number-Subscriber Identity Module policy and the subsequent barring of millions of sim cards from making call millions of Nigerians have been unable to validate their NIN.
To solve this problem, the National Identity Management Commission (NIMC) has urged Nigerians to download its mobile app.
According to the commission, through this, the NIN can be validated easily.
Only for MTN users: How to link your line with NIN, receive special bonus to call and browse the internet
In efforts to encourage their users to link their National Identity Number (NIN) with their SIM cards, MTN is offering their customers incentives to make this happen.
According to the telecommunication giant, eligible customers will receive the airtime bonus based on their spend band.
The company which is doing this as a result of federal government's directive, has published some answers to guide Nigerians as they go about linking their lines.