What Do Customers Really Want When Taking FastCash Loans?

What Do Customers Really Want When Taking FastCash Loans?

What Do Customers Really Want When Taking FastCash Loans?

Can you imagine the stress of having your car break down on the way home? Is your landlord ready to kick you out of the house if rent isn't paid today? And the panic of seeing your child thrown out of school over fees?

At crucial moments such as these, what you want from your bank is an "urgent cash loan to sort things out – accessible right there and then."

But incredibly, many credit companies create loan offerings without the customer and their situation in mind. So, what's a quick or urgent loan that isn't helping customers meet immediate financial needs and is easily accessible anywhere, anytime?

If you still can't figure out what customers want when taking an urgent loan, here are a few pointers below:

Access to large amounts:

Customers are likely to get loans from financial companies with higher loan amounts, personal or business. The more they can get, the more likely they'll subscribe to your offering. For example, FastCash by FCMB gives personal loans up to N200,000 -large enough to meet urgent needs like school fees, rent, and other essentials. For business loans, check out Quickloan.

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Low-interest rate

Taking loans is more attractive to borrowers when the interest rates are low. The higher the interest rate, the more likely they are to look for alternatives. Lower interest rates have been known to improve the frequency customer take loans. So, lenders need to put the customers in mind.

Flexible repayment plan and tenure

Let's face it. Some borrowers do find paying back loans a challenge. Still, with flexible repayment plans and tenures, they have the freedom and convenience to choose how and when they'll pay back without defaulting on payments. Always give your customers a choice. By the way, how does up to 3months repayment plan sound? Check FCMB FastCash for details.

Convenient means of access

The concept behind quick or urgent loans is that it is needed immediately and should be accessible instantly, too. Therefore, the loan should be conveniently accessed via any device, with or without the internet. For example, FCMB customers can access FastCash loans via FCMB New Mobile App or by simply dialling *329*11# on their phones, no internet needed.

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Advisory Services

Finally, borrowers need advice on developing good financial habits like savings and investing. Offering advisory services will assure customers that their financial wellbeing is at the core of your business decision-making process. The goal is to build wealth.

Do you think there are more things customers want when taking personal loans? Why not share in the comment section?

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Source: Legit.ng

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