- NCC has begun implementation of FG's directive on illegal data deduction
- Minister of communication and digital economy, Isa Pantami, had ordered the commission to stop telecom operators from illegal data deduction from subscribers
- The EVC of the NCC, Umar Danbatta, said the commission is ready to carry out the order by the minister
The Nigeria Communications Commission (NCC) has commenced the implementation of federal government's directive given to it to resolve the challenges of illegal data deductions and review the cost of data downward.
Vanguard reports that the minister of communication and digital economy, Isa Pantami, had on November 5, ordered immediate resolve of illegal data deduction from subscribers.
Legit.ng gathered that a statement by the spokesperson to the minister, Uwa Suleiman, indicated that the Executive Vice Chairman (EVC) of NECC, Prof. Umar Danbatta, had written the minister to intimate him of the strategies being taken to stem the tide of short changing subscribers by mobile network operators.
According to the statement, the commission in its earlier attempts to tackle the challenges informed the minister that it had issued a directive to all Mobile Network Operators (MNOs) on the attendant penalties associated with automatic renewal and forceful subscription to data and value added services.
The penalties include considerable financial sanctions on the erring operator.
The statement reads in part: “The letter stated that, in response to the directive of the Minister, the commission reviewed the Nigerian communications act of 2003 on its rule-making powers and process. The commission is in the process of carrying out a study on the end-of-session notification for data services and depending on the outcome, may issue a direction in accordance with the act.
“Furthermore, in a bid to protect consumers, the NCC also notified the minister of their regulation of the initial directive to include refunds to the consumer in established cases of unauthorized subscription.”
The commission said that it would work assiduously round the clock to enforce the federal government’s directives requested the minister to extend the deadline to enable it properly re-strategise and fully implement long term solutions as directed, to the challenges.
Meanwhile, Legit.ng had previously reported that the NCC promised Nigerians that consumers' rights would be upheld at all times in the country.
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